The Teams End User training course is designed to take a completely novice user with no prior experience and introduce them to the components of Microsoft Teams in order to allow them to communicate effectively with other users.
Experience with Microsoft products an advantage
The Teams End User training course covers: basic tasks an end user would be expected to complete on a day to day basis while working with Microsoft Teams. Entry level course and is perfect for users new to o365.
Module 1 – Microsoft Teams Introduction
Purpose of Teams
Explanation of the different clients purposes
The Activity Tab
Module 2 – Conversations
The Chat Tab
Messaging a User
Receiving a Message
Sharing a File with another user
Editing a document together in real time
Module 3 – Calling
Make a call
Receive a call
Adding people to a call
Module 4 – Organising Meetings
Difference Between Calls and Meetings.
Organising a Teams meeting.
Creating a new Teams meeting via outlook.
Using the Scheduling Assistant to organise a Teams meeting
Joining Meetings from within Teams.
Module 5 – Best practice
Understanding the purpose of the different Teams clients
locating the files that have been saved to in a team
Etiquette on the call
Screen Sharing Best Practice
Module 6 – Fun Stuff (Time Permitting)
All courses are available either online though our Train from you Desk program or our Classroom in a Box program.
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