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Teams End User Training Short Course

The Teams End User training course is designed to take a completely novice user with no prior experience and introduce them to the components of Microsoft Teams in order to allow them to communicate effectively with other users.

Duration: 1/2 Day
Course Style: Instructor Led
Audience: Beginner
Experience with Microsoft products an advantage
The Teams End User training course covers: basic tasks an end user would be expected to complete on a day to day basis while working with Microsoft Teams. Entry level course and is perfect for users new to o365.

Module 1 – Microsoft Teams Introduction

  • Purpose of Teams
  • Navigation
  • Explanation of the different clients purposes
  • The Activity Tab
  • Module 2 – Conversations

  • The Chat Tab
  • Adding Contacts
  • Messaging a User
  • Receiving a Message
  • Sharing a File with another user
  • Editing a document together in real time
  • Module 3 – Calling

  • Make a call
  • Receive a call
  • Call controls
  • Adding people to a call
  • Module 4 – Organising Meetings

  • Difference Between Calls and Meetings.
  • Organising a Teams meeting.
  • Creating a new Teams meeting via outlook.
  • Using the Scheduling Assistant to organise a Teams meeting
  • Joining Meetings from within Teams.
  • Module 5 – Best practice

  • Understanding the purpose of the different Teams clients
  • locating the files that have been saved to in a team
  • Etiquette on the call
  • Screen Sharing Best Practice
  • Module 6 – Fun Stuff (Time Permitting)

  • Gifs
  • Stickers
  • Memes
  • All courses are available either online though our Train from you Desk program or our Classroom in a Box program.

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