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Teams End User Training Full Course

The Teams End User training course is designed to take a completely novice user with no prior experience and introduce them to the components of Microsoft Teams in order to allow them to communicate and collaborate effectively with other users as part of a larger team.

Duration: 1 Day
Course Style: Instructor Led
Audience: Beginner
Experience with Microsoft products an advantage
The Teams End User training course covers: basic tasks an end user would be expected to complete on a day to day basis while working with Microsoft Teams. Entry level course and is perfect for users new to o365.

Module 1 – Microsoft Teams Introduction

  • Purpose of Teams
  • Navigation
  • Explanation of the different clients purposes
  • The Activity Tab
  • Module 2 – Conversations

  • The Chat Tab
  • Adding Contacts
  • Messaging a User
  • Receiving a Message
  • Sharing a File with another user
  • Editing a document together in real time
  • Module 3 – Calling

  • The Calls Tab
  • Make a call
  • Receive a call
  • Call controls
  • Adding people to a call
  • Module 4 – Collaboration

  • The Teams Tab
  • How a Team works
  • What Content is available in a Team?
  • Working in a Team
  • Collaborating with other users
  • The Files Tab
  • Module 5 – Organising Meetings

  • The Calendar Tab
  • Difference Between Calls and Meetings.
  • Organising a Teams meeting.
  • Creating a new Teams meeting via outlook.
  • Using the Scheduling Assistant to organise a Teams meeting
  • Joining Meetings from within Teams.
  • Module 6 – Additional Options for Teams

  • Microsoft Shifts
  • What are Shifts used for?
  • When to use Shifts
  • Planner
  • What is Planner used for?
  • When to use Planner
  • Module 7 – Best practice

  • Understanding the purpose of the different Teams clients
  • locating the files that have been saved to in a team
  • Etiquette on the call
  • Screen Sharing Best Practice
  • Module 8 – Fun Stuff (Time Permitting)

  • Gifs
  • Stickers
  • Memes
  • All courses are available either online though our Train from you Desk program or our Classroom in a Box program.

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